At BESANTEK, we are committed to delivering products of the highest quality and reliability. To protect your investment, we offer a comprehensive warranty that ensures confidence and peace of mind.

📅 Warranty Coverage

BESANTEK warrants its products against defects in workmanship and materials under normal use for a period of one (1) year from the date of purchase.
If a defect occurs during this period, BESANTEK will repair or replace the defective unit free of charge, including all labor and service costs.

🚫 Warranty Exclusions

This warranty does not apply to products that have been:

• Tampered with, altered, or modified

• Damaged due to accident, negligence, misuse, or improper application

• Repaired or serviced by unauthorized parties

• Illegally imported or purchased from unauthorized sources

BESANTEK reserves the right to reject any claim that does not meet these conditions.

📝 Warranty Activation

To qualify for warranty support, please ensure the following:

1. Purchase the product from an authorized local distributor

2. Register online within 60 days of purchase

3. Upload a valid purchase receipt during registration

All registration data is securely stored and never shared with third parties.

📧 Online Registration Process

After successful registration, you will receive an email confirmation.
Your warranty status will be reviewed, and you will be notified of approval or rejection within a few business days.

If no response is received within six weeks, please contact:
info@besantek.com

🛠️ Submitting a Warranty Claim

To submit a warranty claim, please provide:

• The defective BESANTEK product

• A valid purchase receipt showing the date and distributor

All claims must be submitted through an authorized local distributor.
For assistance, contact: info@besantek.com